Frequently Asked Questions

Where do you provide therapy and coaching?

We are a therapy, coaching, and consulting practice and currently offer virtual therapy sessions via a HIPAA compliant therapy platform in CA, DC, FL, GA and MD. We offer life coaching with a focus on mental wellness across all 50 U.S. states and territories.

Does your practice accept insurance?

We are a private pay practice however we are in-network with a limited number of commerical plans including Aetna, Cigna and United Healthcare in specific states. Reimbursement is determined by your plan, not the practice and clients are responsible for understading their benefits, including copays, deductibles and eligibility.

What is a mental health coach?

A mental health coach is a professional who assists individuals in improving emotional and mental well-being. Mental health coaches use supportive, goal-oriented frameworks and models that focus on various areas, including stress management, self-care and emotional well-being, helping to improve overall quality of life. Mental health coaches do not diagnose/treat mental health conditions or prescribe medications.

What is your cancellation policy?

We understand that life can be unpredictable. If you need to cancel or reschedule your appointment, please provide at least 24 hours' notice to avoid a cancellation/rescheduling fee. If a session is missed without notifying us or if a cancellation is made with less than 24 hours' notice, a fee will be charged, as this time slot was reserved specifically for you.

Can you write letters for FMLA or disability accommodations?
Yes. Letters may be provided for FMLA or disability-related concerns for clients who have an established, ongoing therapeutic relationship. Requests are evaluated on a case-by-case basis and require adequate time for clinical assessment. The decision to provide documentation is at the sole discretion of the provider and is not guaranteed.

We appreciate your understanding and cooperation in helping us maintain a schedule that benefits our community.

Thank you for your commitment to your wellness journey.